{"id":257,"date":"2022-05-19T07:16:59","date_gmt":"2022-05-19T07:16:59","guid":{"rendered":"https:\/\/www.confiebpo.com\/?page_id=257"},"modified":"2023-11-30T15:58:42","modified_gmt":"2023-11-30T15:58:42","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.confiebpo.com\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"
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About Us<\/h1>\r\n <\/div>\r\n <\/div>\r\n \r\n \r\n \r\n \"Front\r\n <\/picture>\r\n<\/div>\n\n
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Who is Confie?<\/h2>\r\n \r\n
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The Confie BPO mission is to help companies optimize their operations for maximum productivity and profitability. As part of Confie, the largest personal lines agency in the U.S., we find success by providing transformative tools for businesses seeking customer growth and increased revenue.<\/p>\n

Our range of BPO services are easily customizable, integrate seamless and results are measurable. We have over 1,000 skilled staff members, nearly all of whom are bilingual (Spanish and English) and bicultural.<\/p>\n \r\n \r\n \"Front\r\n <\/picture>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n

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Why Choose Our BPO?<\/h2>\r\n \r\n
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Simple. We are people focused and experienced at listening. These basic skills can get lost in today\u2019s fast\u2011paced and ever\u2011changing landscape but these are our techniques for providing world\u2011class business solutions supported by innovative technology and validated by analytics. Our agents aren\u2019t scripted. There\u2019s no need for that when they can listen, comprehend and respond appropriately and engagingly with your customers.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n

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When I went into the reception area, I noticed the difference: the people, the vibe, the facilities, the colors, and everything. I just related to it all and thought: this is where I belong.<\/h2>\r\n <\/div>\r\n
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Juan B.<\/strong> on his first visit to our Tijuana facility<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\n\n

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Shared Service Center:
A Modern, Inviting Workplace<\/h3>\r\n \r\n
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Our 1,500 seat capacity state\u2011of\u2011the\u2011art headquarters is designed to promote happy and productive workers 24\/7, with large cubicles, a rooftop caf\u00e9 and spacious common areas.<\/p>\n