What we do
We don’t just take orders, we’ll also:
- Acquire new customers for you.
- Manage the relationship with them.
- Nurture their growth as customers.
- Help you track their buying patterns, so we can predict (through data science), what they would likely purchase next from you, then
- Offer that product to them, at just the right time.
These are some of the benefits of outsourcing your sales calls, both inbound and outbound, to Confie.
B2B and B2C SALES
With offshore outsourcing, you get a dedicated salesforce for your business-to-business and business-to-consumer sales. Our agents work exclusively for one company, yours, so they become experts in your products.
Economies of scale
We don’t just process business. Instead, we specialize in business process improvement. What is mundane activity for your company is very important to us.
Confie has the skill to staff and manage your nearshore call center, and to develop that business. In addition, we:
- Have easy-to-understand, highly skilled employees.
- Train them in your products and how they work, in both features and benefits.
- Call center agents who have excellent language skills, so your customers can easily converse with them.
- Not just telemarketers, our agents are trained in highly specific phone sales methods.
We support our sales agents with:
- State-of-the-art equipment
- Excellent IT capabilities,
- Ongoing training, and
- Motivation activities.
We can work with any platform you have, or if you prefer, we can develop one that best meets your needs.
We Guard Your Data
Data security is very important. Your customers’ identifying information, and their credit card and bank draft numbers must be protected. That’s why we don’t like to publicly disclose how we protect your confidential information. We will gladly discuss it in person with you. Give us a call today.
7 Things CONFIE can do for you
1. Get New Sales Appointments:
- Office appointments
- Service appointments
- Concerts and special events tickets and more.
2. Sell, Cross Sell and Upsell – Offer a Complete Service
A large part of the bpo solutions Confie makes possible is the potential to increase sales. We don’t merely take orders; we seek them out and develop them.
3. Survey Your Market & Do Research
Do you need to gather vital information on your market? Does it have to be ‘real time’ current? What about assessing market trends? Confie can do that for you quickly and professionally.
4. Rapid Deployment – Quickly Promote A New Product
Do you need market intelligence fast, but don’t have the time or budget to do a full-scale market test? Let us test market for you. Expect easy setup, easy scale-up, fast results, and valuable feedback.
5. Produce Sales Leads
Your salesforce has better things to do than endlessly prospect among people who will never become your customers. Let us do the hard part first, by outsource marketing, and then we will hand over the warm leads and hot leads to you.
6. Manage Your Web Marketing
It can be a challenge to manage huge amounts of product data. Confie can manage that data for you, no matter how many part numbers or item numbers you have for sale. We support all the popular eCommerce platforms.
7. Call Recording
There are many ways to use recorded calls. Quality control, data gleaning, auditing, and more.