Confie

Administration

Reduce expenses and free up office space by outsourcing your administrative duties.

What if you could:

  • Boost productivity
  • Reduce non-core business expenses (by a lot)
  • Free up office space
  • Never have the inconvenience of employees calling in sick, taking leaves or going on vacations

You can have all that and more. These are just some of the benefits of outsourcing. One specific area of potential savings and increased efficiencies that come from outsourcing is the routine administrative work that your company does.

Think about how costly and inefficient ‘routine’ work is...

It costs a lot of time and money to manage:

  • Administrative or secretarial work
  • Data entry
  • Database management
  • Incoming emails and the responses to them
  • Appointment setting
  • Mailroom functions
  • Transcription work – that’s big
  • The job of booking travel and hotel reservations
  • And many more routine, time-consuming job

Yes, all that work is time-consuming. It’s repetitive. It’s a mix of high-skill and low-skill tasks. And you probably have highly-skilled people doing a lot of the tasks that only require lower-level skills. That’s not good.

Those are all examples of the types of BPO (Business Process Outsourcing) that Confie can do better, more efficiently and at much lower cost. Those advantages are what makes administrative work a perfect candidate for nearshore outsourcing.

Don’t just outsource - use nearshore outsourcing instead

Confie is in an extremely well populated area. We are just eight miles from San Diego, and only one mile across the border. Our host city, Tijuana, is huge. That gives us a large labor pool from which to attract the best employees.

It’s also perfect for small and medium size companies

Your company does not have to be huge to enjoy the advantages of outsourcing. We are flexible. It’s easy for us to allocate people among our many clients, whereas you could not do the same with your in-house staff. That makes your expenses when using a BPO company flexible, and more controllable.

That especially works great when you have a flexible demand for administrative work. Off season or peak season; it doesn’t matter. We easily adjust to your needs.

We have over 1,000 staff members. The majority have lived in the United States, are bilingual and understand the U.S. culture.

The latest technology at a lower cost

Fiber optic telecommunications? Yes.

Fastest internet speeds? Yes.

The latest computing power and advanced platforms? Yes.

Have your team - Your way - For less money

We hire people that are highly skilled. Many have a neutral accent, especially those who work predominately on the telephone. The neutral accent dispels a common misconception about the disadvantages of outsourcing. Our people also share many cultural similarities with your employees and customers.

Quality People – Skilled – Professional

Lower cost does not mean lower quality. Our staff enjoy their work, benefits and the company atmosphere at Confie.

Benefits of partnering with confie for bpo services

Save Time

Free your own staff from time-consuming, lower skilled administrative work.

Time Zone Advantages

We are in the Pacific Time Zone. It’s daylight here when it’s daylight where you are.

Better Continuity

Never again have unfinished work because employees called in sick, went on leave or took vacations. Our large staff can compensate for that, so you have no interruptions. You enjoy more efficiencies like that.

Mailroom Services

Staffing an in-house mailroom is expensive. You can’t merely add more staff for heavy demand times, then let them go when you don’t need them. Mailroom services are another area where business outsourcing services can really help you.

Outsource Data Entry

Many potential savings here. Highly skilled people, state of the art equipment, the latest platforms are at your disposal.

Transcription Services

Transcription means listening to audio recordings, typing a digital file and producing a hard copy. It’s time-consuming and tedious, just the kind of work we like – and do efficiently, at lower cost.

Medical and Healthcare Transcriptions

 

  • Consultation reports
  • Pathology reports
  • History and physical reports
  • Discharge summaries
  • And more

Legal Profession Transcriptions

  • Depositions
  • Court hearings
  • Meetings
  • Conferences
  • Interrogations
  • And more

Academic Field Transcriptions

  • Notes
  • Lectures
  • Research documentation
  • Seminars
  • And more

Corporate Transcriptions

  • Dictation
  • Interviews
  • Focus groups
  • Meetings
  • Reports and memos
  • And more

Faster Training – Faster Onboarding

Do our people have previous training? Yes

Do they have a strong English proficiency? Yes.

Do they have previous relevant work experience? Yes

Just add whatever company-specific training you want (products, procedures, warranties, and the like) and your nearshore operation will be up and running.

Contact us to find out how Confie BPO can improve your Customers’ experience

Contact Us